Shipping & Delivery

We prepare and ship all our orders 6 days a week, with exception of Sundays and Bank Holidays. Once your order is shipped, you will receive a shipping notification email with tracking information.

 

UK DELIVERY INFO

  • All orders within UK take approx. 2-3 business days and are standard fee of £2.90 
  • Our deliveries take place between 9am – 5pm from Monday to Saturday
  • We use Royal Mail
  • We recommend to use your work address to minimize any delays
  • Order before 1pm for same day collection

 

INTERNATIONAL DELIVERY INFO 

  • Unfortunately, there is no NEXT DAY DELIVERY option
  • All international orders take approx 2-6 business days, excluding customs clearance processes time 
  • Our deliveries take place between 9am – 6pm from Monday to Saturday
  • We use Royal Mail - for standard delivery/ ParcelForce - for express delivery
  • We require a signature for any goods delivered, once you have signed it, all responsibility for your purchased goods passes to you
  • We recommend to use your work address to minimize any delays
  • All international packages may be subject to duties and taxes. We do not hold any responsibility for delays caused by the customs clearance of the destination country.
  • Customs charges are not included in the purchase price of JIA JIA BOUTIQUE products therefore these charges must be paid by the recipient of the parcel
  • We do not offer a refund to returned goods just because the customer do not wish to pay customs charges
  • Please ensure you familiarize yourself with your country’s customs charges before placing an order just to avoid any unpleasant surprises
  • Order before 1pm for same day collection

 

ALL DELIVERY TIMES ARE APPROXIMATE.  

*Please note that delays may occur in some countries due to customs processing. Therefore JIA JIA BOUTIQUE is not responsible for any delays caused by customs clearance processes.